LE LOGICIEL DES DMC
Création rapide de devis sur mesure, pour vos voyageurs B2C & B2B
Envoi & suivi automatisé
des réservations et de leur paiement
CRM, outil de suivi des ventes et inscriptions. Mise à jour continue de vos données clients, voyageurs et fournisseurs
Analyse financière globale de votre agence. Analyse spécifique par groupe, marché et typologie de clients. Suivi des comptes et export comptable.
Personnalisation avancée de TOUS les documents : devis, carnet de voyage, facture, voucher, réservation, emails.
En 2009, des réceptifs (DMC ou inbound operators) étaient en quête d’un outil pour gérer toute leur activité. Quelque chose de simple, puissant et totalement personnalisable, qui couvre tous les besoins, un outil pensé par et pour les DMCs, avec tout leur savoir faire opérationnel, bref, le Graal !
Après de longues recherches à travers la jungle, les déserts, les contrées éloignées, ils se sont rendus compte qu’il n’allait jamais trouver le Graal, alors il fallait le créer !
Toogo est né.
EXCELLENTBasée sur 34 avisTrustindex vérifie que la source originale de l'avis est Capterra.Pablo V.Very complete for a la carte Pros: Toogo has been developed for Terra DMC team, so the app is quite complete to create quotes and organize logistics. They have though a lot of possible scenarios on how a service can be offered and costed, how to add exceptions and how to save time on repetitive tasks. Toogo team has a very supporting onboarding team Cons: It's not that intuitive, you really need to spend sometime trying to get used to the workflow. The fields are not auto descriptive. For operations in several countries and for several languages, gets very expensive. I would say that is more DMC oriented than for wholesalers tour operators.Trustindex vérifie que la source originale de l'avis est Capterra.Celine F.Gain of Productivity & business with TOOGO Overall: Toogo makes my life much easier, it takes less than 5 minutes to create a clean and greatly designed quotation. The translation tool is very handy for the different markets I work with and I love the finance & reporting tools which are ley to my role. Pros: Once you get familiar with the system, TOOGO is easy to use Fast quotations and trips building Great design templates Amazing support and training Flexibility on products blocks and day to day itinerary Pricing Management & Reporting, great for yield management Geo-localization map Cons: A bit overwhelming at first, there is a learning curve but well worth it.Trustindex vérifie que la source originale de l'avis est Capterra.Eric Q.Toogo is the best Pros: it's a all-in-one tool, very useful. Cons: I haven't still discovered what would be best in other softwareTrustindex vérifie que la source originale de l'avis est Capterra.PIERRE B.revient for Toogo Overall: very good, we use it for a long time already Pros: toogo is very practical but must be improved yet Cons: you need to improve the design of some interfaces, some design to improveTrustindex vérifie que la source originale de l'avis est Capterra.Sofía L.Easy and professional itineraries for B2B markets Pros: From my perspective, I can confidently say that this tool is highly effective and we utilize it to its fullest potential! One aspect that I particularly appreciate is the itinerary sharing feature with our clients. It not only provides detailed information about the program, but also includes short videos showcasing the country's main attractions, which encourages clients to visit us! When creating a B2B proposal, the itinerary can be easily edited! This allows for the same link to be shared with the final client. And the best part? The rates and other details can be modified by the client to fit the needs of the traveler. It also offers the ability to use dual branding or just the client’s branding as preferred. Cons: If according to my needs I am editing a long itinerary in Toogo, and if for any reason the internet of my computer stops functioning and I was not able to save the itinerary with the changes.. I have to start with the edition all over again, since it does not save the changes automatically. Or If I want to add a service on the trip builder.. I need also to edit again the information that was edited before on the itinerary.Trustindex vérifie que la source originale de l'avis est Capterra.Nicolas G.Fantastic Tool in all one, easy to setup, implement and day use. Pros: Full options, tailored made and adaptated to our all members of my team. All in 1 cloud solutions, very agile and responsive. A single plaform well thought, covering basic functions but also front / middle / back end process up to financial control and HR management. Good IT support Cons: Ergonomy of the submenus (look and feel even if quite subjective)Trustindex vérifie que la source originale de l'avis est Capterra.Adelind C.Gestion de toute mon activité en un seul outil Pros: Le fait d'avoir une vision globale me permet d'adapter la stratégie de l'entreprise. Je ne suis pas obligé de naviguer entre de nombreux outils : J'ai tout en ligne, de n'importe où. Cons: Beaucoup de possibilités, il m'a donc fallu un peu de temps pour tout m'approprier.Trustindex vérifie que la source originale de l'avis est Capterra.maryline M.User friendly software Pros: easy to use, user friendly, customer service Cons: some restrictions for child policy for exampleTrustindex vérifie que la source originale de l'avis est Capterra.Herald N.Intitive! Overall: For now, Toogo is better than Tourplan ;) Pros: I used to work with Tourplan during several but I have to say that Toogo is by far intuitive, more easier to use with much more possibilities - especially when a booking is confirmed. It offers so many options that you just have to pick what you need. Fantastic job with the quotes tool - not just a quote but a virtual book full of tantalizing images making the sales process, effortless. And many more easy usefull tools. Cons: Some aspects of the trip builder should also be improved such as putting the "parameters of the quote" as the very first step of the builder - this would determine the exact number of pax and how programs should be parametered at first. Would also suggest to add the dates of birth as mandatory field for kids/teens. Accordingly, Toogo should consider the child policy of the provider, not the default settings.Trustindex vérifie que la source originale de l'avis est Capterra.Sam L.Intuitive and very complete Pros: It appears to be a very complete software. It covers everything from trip building through to CRM and finance. Whilst there is a lot to learn and get your head around, once you've done so, the program looks like it will be a big help. For proposals and quotations it is visually slick and seems to be ever improving. Cons: When pricing up, the costs and numbers section isn't easy to read. There is only a "price per person" option and no "total price per service". This makes it difficult to quickly read and check costs and prices.